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Friday, January 22, 2010

Dear Crazy Biznatch from Villanova,

You would like information about conference calling? Ok, I can try to help you, what is your question. Oh, you would like the rates and to know if it can be set up immediately since you have a conference call this afternoon. I don't have the rates over here in repair, but I can send an email to our sales support team and they will give you a call back to discuss it with you. That's not acceptable? Well, ma'am, I'm sorry, but this is repair and the only way I have to contact them is email. I can tell you that it takes at least a business day for anything that's added to your phone service through Verizon. I'm sorry you're pissed, but you need to give us more notice before it can be added. I'll put an email in to sales support right away.

Definitely no love,
Your friendly telephone repair technician

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